FlexPortal Laboratory - Powered by FlexPortal

LIMS platform

A configurable LIMS foundation for independent labs.

Start with the structure every lab needs, then shape catalogs, workflows, roles, reports, and billing around your operation.

Operating model

Connect the records your lab works from every day.

FlexPortal Laboratory is organized around the practical objects that move through an independent lab, so your team can see the case history from intake through billing review.

Customer account
Customer site
Lab contacts
Lab case / accession / work order
Samples
Chain-of-custody records
Test orders
Result observations
Exceptions
Referrals
Reports
Invoices

Configurable catalogs

Shape the foundation around your lab's actual operation.

No two labs run exactly the same way. Configure the catalogs, result structures, workflow templates, report sections, pricing rules, and roles that fit your lab.

Lab Identity And Branding

Set lab identity, address, logo, accreditation details, report footer, and document conventions so reports and customer-facing files look like they came from your lab.

Customers, Sites, And Contacts

Manage client accounts, customer sites, contacts, billing recipients, report recipients, portal access, delivery preferences, and account-specific notes.

Sample Types

Define the sample categories your lab receives, including report labels, default workflows, received condition conventions, and sample-based pricing behavior.

Test Methods

Build a living test catalog with method codes, categories, turnaround expectations, review requirements, report sections, result schemas, workflows, and pricing rules.

Lab operations view

Case LAB-2026-1482

IN REVIEW

Case intake

24

Samples received

86

Needs review

11

Billing ready

18

Intake
Receipt
Custody
Testing
Review
Report
Billing
Sample A-104Metals panelResult review
Sample A-105Micro screenCustody accepted
Sample A-106ReferralExpected return

Trustworthy records

Give each team the right work surface without disconnecting the case.

The platform model supports traceable case history, sample tracking, workflow events, review state, exceptions, report status, invoice readiness, and role-based access.

Configurable Catalogs

  • Sample types
  • Test methods
  • Result schemas
  • Workflow templates
  • Report templates
  • Report sections
  • Pricing rules
  • Roles and permissions

Records Your Lab Can Trust

  • Case-level history
  • Sample-level tracking
  • Custody records
  • Workflow events
  • Result review state
  • Exception status
  • Report status
  • Invoice readiness

Role-Based Work

  • Intake users
  • Analysts
  • Reviewers
  • Lab managers
  • Billing users
  • Customer portal users
  • Admins

See how the LIMS foundation maps to your lab.

Walk through the core data model, catalog setup, records, and role-based work your lab would need in a first implementation.